Your crate should arrive looking something like this, with Bradleys branding and no signs of any exterior damage.
Follow these steps to unpack your delivery safely and correctly.
Your crate should arrive looking something like this, with Bradleys branding and no signs of any exterior damage.
Check the shockwatch indicator is not red. If it is, please photograph stages of unpacking to assess for damage. These indicators are used to inform us if crates have been manhandled or overturned.
Lay picture crate flat on the floor with the black circles facing upwards.
Locate the fixing screws, identified with a black circle around them, and unscrew the top of the crate with a cross-headed screwdriver and remove the panel.
Remove front panel and take the painting out of the wooden case.
Remove the items from the crate and unpack using a sharp knife or scissors. Be careful not to cut into the item as you only need to remove the tape on the export wrapping or cardboard.
Cut the tape from the picture corners and edging.
Gently tear or cut the tape from the bubble wrap and remove.
Remove the acid-free tissue paper from the painting.
Remove the protective tape from the front of the painting if this is glazed.
Your painting is now ready to admire and hang. Please see below for options of reusing or disposing of your packaging materials.
Every care is made to ensure that your item is delivered in pristine condition, however, if there are any issues with your delivery, please contact our office immediately.
Most of our packaging is recyclable. Please separate materials where possible and recycle responsibly.
Wooden crate
Cardboard packaging
Wood wool void fill
Paper
Large bubble void fill
Craft tape
White foam sheets
Export wrap
Foam edging and corners*
Green peanut void fill*
Bubble wrap*
* These items are made from at least 30% recycled material