Photograph of various bespoke crates crafted by Bradleys, showcasing the range of crate sizes and types available at Bradleys Furniture Carriers

Picture Crate Unpacking Instructions

Follow these steps to unpack your delivery safely and correctly.

Step 1: Crate delivered with Bradleys branding and no visible exterior damage.

Your crate should arrive looking something like this, with Bradleys branding and no signs of any exterior damage.

Step 2: Check the shockwatch indicator and photograph unpacking if it is red.

Check the shockwatch indicator is not red. If it is, please photograph stages of unpacking to assess for damage. These indicators are used to inform us if crates have been manhandled or overturned.

Step 3: Lay the picture crate flat with the black circles facing upward.

Lay picture crate flat on the floor with the black circles facing upwards.

Step 4: Locate fixing screws and remove top panel using a cross-headed screwdriver.

Locate the fixing screws, identified with a black circle around them, and unscrew the top of the crate with a cross-headed screwdriver and remove the panel.

Step 5: Remove the front panel and take the painting out of the wooden case.

Remove front panel and take the painting out of the wooden case.

Step 6: Remove items from the crate and cut tape from wrapping or cardboard carefully.

Remove the items from the crate and unpack using a sharp knife or scissors. Be careful not to cut into the item as you only need to remove the tape on the export wrapping or cardboard.

Step 7: Cut the tape from the picture corners and edging.

Cut the tape from the picture corners and edging.

Step 8: Gently remove tape from bubble wrap and remove the bubble wrap.

Gently tear or cut the tape from the bubble wrap and remove.

Step 9: Remove acid-free tissue paper from the painting.

Remove the acid-free tissue paper from the painting.

Step 10: Remove protective tape from the front of glazed painting if present.

Remove the protective tape from the front of the painting if this is glazed.

Step 11: Painting is ready to admire and hang; see below for packaging reuse or disposal options.

Your painting is now ready to admire and hang. Please see below for options of reusing or disposing of your packaging materials.

Every care is made to ensure that your item is delivered in pristine condition, however, if there are any issues with your delivery, please contact our office immediately.

Recycling your packaging

Most of our packaging is recyclable. Please separate materials where possible and recycle responsibly.

Recyclable

Wooden crate

Cardboard packaging

Wood wool void fill

Paper

Large bubble void fill

Craft tape

White foam sheets

Not Presently Recyclable

Export wrap

Foam edging and corners*

Green peanut void fill*

Bubble wrap*

* These items are made from at least 30% recycled material